Continuous Improvement
COPIOSE is only services with world-class quality. Our quality work starts from commitment and determination to do the job to the best of our abilities.
Our way of work is easy and efficient. All of our services explore and combine the best methodologies used in process improvement to help you develop an amazing online presence lean and simple.
Our culture follows a lean way of thinking and consistent acting to develop ingenious ways of providing the best Turnkey services and exceed your expectations. For us, It’s about practicing scientific thinking to pursue challenging goals while improving, adapting, innovating and achieving whatever we set out to do!
Our practice is based on the persistent elimination of waste. Our team constantly identifies any abnormalities in the Turnkey development process to provide an amazing customer service. We carefully organize our work and order the priorities and tasks to exceed our customer expectations.
TQM
TQM stands for Total Quality Management. So, what is a Total “Quality” Management approach? A Total Quality Management approach is a way of defining how an organization can meet the requirements of its customers and other stakeholders affected by its work.
Implementing effective and robust Total Quality Management methods help us to focus on the important areas of our work and improve efficiency.
The management processes that are established throughout our work provide a sound foundation, leading to increased productivity and profit. This in turn improves our customer acquisition and retention.
Quality Policy
People at COPIOSE have defined a Quality Policy based on the values of the company. Only by providing innovative Turnkey services with Quality will we achieve our aims of long term success and sustained improvements.
Our work is done under a Total Quality Management approach that ensures the satisfaction of our Turnkey services. This methodology is developed following the international standard of Quality Management ISO 9001:2015.
Quality Goals
For Our Customers:
To manage customer relationships effectively, while considering availability, response time, experience, expertise and empathy as foundations of service quality for our Turnkey services.
With our processes:
1) Control and improvement on the Quality rate of our Turnkey services.
2) Control and improvement of efficiency in the work done by our employees.